01 · UNDERSTAND
Clarify the situation
Bring the business question, current practice and constraints into view.
BEGIN WITH THE REAL NEED
Before choosing a format or technology, establish what the organisation is trying to change, what constraints matter and who needs to be involved.
THE GET SYSTEM
01 · UNDERSTAND
Bring the business question, current practice and constraints into view.
02 · ALIGN
Set the intended outcome, ownership and appropriate guardrails.
03 · APPLY
Choose a proportionate path to test, enable or implement the work.