Who this is for
Accounting, agencies, engineering consultancies
Enablement · Service pathway
Workflow design
The same work gets done by hand, every week, by expensive people.
Inside the work
What this can address
The review follows triggers, inputs, sources, decisions, outputs and exceptions; it also examines rework and failure costs. The target workflow can be documented with updated responsibilities and procedures.
- 01
Workflow mapping (trigger, inputs, sources, decisions, outputs, exceptions)
- 02
Pain, rework and failure-cost analysis
- 03
Target workflow design with human checkpoints
- 04
SOPs, roles and ownership clarity
Useful outputs
What your team can take forward
Final scope, responsibilities and acceptance criteria are confirmed before work begins; listed outputs are planning references, not a fixed proposal.
- Current and target workflow maps
- Workflow specification
- SOP updates
Suggested starting point
Connected needs
Related challenges
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About Workflow design
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